Reviews for Health Services of North Texas

My children doctor Sonja Estep is great! However the staff never answers the phone and they do not care if you’re seen, able to get appointments, or if your solution is resolved. Right now as I leave this review, I’ve been holding for 30 mins. I’m holding as I’m driving to them to see it for themselves. More

I don't recommend. Brittney has made me feel invalidated since I started going there, so I skipped my apts with her. Some of the rooms are dirty, and alot if the staff is rude. My first time there the ladies at the front desk were speaking amongst eachother in Spanish instead of handing me my paperwork. Often time the on call nurses are extremely rude. I just spoke to one about a concern of mine, and she told me "I was just about to go to bed, and you called." That's extremely unprofessional. The only person there that was worth seeing was Dr. Assis, I'm not sure how to spell his name. Save yourself the time here. More

(Translated by Google) Today there was a parade in front of my house and they would not let me pass it was at 2:00 and I was dialing the clinic to tell them that I was going to be a little late, my appointment was at 3:00 and I was late for 15 minutes and I was not They wanted to attend and I live for about an hour from denton and I was on the line for 15 minutes waiting for them to answer me and nothing and whenever I am at the exact time they attend to me after 30 terrible minutes (Original) Hoy había un desfile enfrente de mi casa y no me dejaban pasar eran a las 2:00 y estuve marcando a la clínica para decirles que iba llegar poquito tarde mi cita lo tenía a las 3:00 y llegué tarde por 15 minutos y no me quisieron atender y yo vivo como una hora de denton y estuve en la línea por 15 minutos esperando que me contestarán y nada y siempre que boy a la hora exacta me atienden después de 30 minutos pésimo More

We waited an hour and a half.my daughter has special needs.it was too long for us to wait. More

Slow service. The whole process took almost 3 hours for a less than 5 minute consultation. Ridiculous. The staff was friendly but it didn’t outweigh the negatives. More