Reviews for Wylie Children’s Medical

The front office always seems unorganized. Both times we’ve been here for wellness appointments we have been asked to arrive early in which we do, more than 10min early. We never expect to be pulled back however we are always waiting over 15-30min after the nurse leaves before the doctor comes in. For example we arrived at 9:35am (I mistakenly thought the appointment was for 10) my appt was at 10:20, we were called back around 10 or so, after the nurse left it was 10:20am, the doctor didn’t come in until 10:40am, it is now 11:19am and we’re just leaving. I have worked in a couple of pediatric clinics along with experience as a parent 10yrs and have never had a experience like I have both times. The doctor we’ve seen has always been polite however seems like because my child is on Medicaid that I must be incompetent. When applying for insurance on the marketplace I didn’t have any option as they qualified. However just because a patient has Medicaid doesn’t make it right for them to treat you as if you are incompetent on health or parenting. I will be pushing to get my child on a private insurance to ensure we aren’t treated this way again. It’s unfortunate that people who are on Medicaid are treated as if they are less than someone on private insurance. Maybe it’s the “Texas Medicaid” policy that requires but I shouldn’t be coached on what I should be doing as a parent for my child who is healthy. I could understand if there were concerns of my child’s health/hygiene/care however there wasn’t. We have had Medicaid before and have never been treated this way or felt this way for being on Medicaid. I will be searching for a better clinic for my children. More

The staff is really nice and we love dr.jo she is the best and so happy she is my babies doctor More

Excelente atención para niños y adolescentes! More

Great care for kids and teens! More

I love my kids doctor. She is the best! So kind and informative.. I definitely recommend dr. Veronica teran More

is the best clinic the dr was great More

Amazing doctor and very knowledgeable. i recommend anyone looking for provider to check them out. More

was great! was able to spend alot of time talking with dr and got alot of good info !! More

The staff were all very friendly, doctor was thorough and great with my son! I highly recommend them. More

we have been to Help Services of North Texas a few times now and have had great experiences. The staff is friendly and helpful. And dr. Joe is great! I spoke to the kids and I on our level. we are glad to have chosen them for our new pediatrician. More

Excelente servicio, la recepcionista, los doctores y enfermeros muy buena gente, atentos y Excelentes profesionales. muchas gracias 😍 Excellent service, receptionist, doctors and nurses very good people, attentive and excellent professionals. thank you very much 😍 More

Excelente servicio, la recepcionista, los doctores y enfermeros muy buena gente, atentos y Excelentes profesionales. muchas gracias 😍 More

una muy buena atencion, son amables y te ayudan en todo lo q pueden. a very good attention, they are kind and help you in everything they can. More

una muy buena atencion, son amables y te ayudan en todo lo q pueden. More

exselente doctora y amable el perdonal More

Jyotsna Kuppannagari, MD. Excelente pediatra, cariñosa, dulce, pendiente de todos los detalles. La ame. Recomendada 100%. More

I absolutely love Dr. Jo!!! She is amazing with my daughter and her needs!! My daughter has known her since birth almost 4 yrs ago she’s the sweetest, kindest pediatric Dr I know!! We ❤️ You Dr. Jo!! More

I have two children who use this resource and it’s wonderful as they abide by a sliding scale and while the hours work with my working day the doctor and nurses are trained and wonderful. More

Really such a good advise from Dr. Jo N my kids love it More

Excelente trato del personal Excellent service from the staff More

Excelente trato del personal More

excelente trato del personal , doctores y enfermeras . More

excellent 👍 service todos son amables y tratan bien Los niños ya muchos años tratando mis hijos ayi 💖 More

excellent 👍 service todos son amables y tratan bien Los niños ya muchos años tratando mis hijos ayi 💖 More

My children have been treated there forever, we love Dr. very much. Joe and Dr. Veronica has also treated us very well More

My children have been treated there forever, we love Dr. very much. Joe and Dr. Veronica has also treated us very well More

Dr. Jo was so caring for my daughter and took so much time to get to know her and her complex medical needs. More

I love Dr. Joe, she has always taken good care of my babies! More

Muy buena atencion y atienden muy rapido y a mis hijos les gusta su doctora y las enfermeras More

Love Dr. Jo. I like how she offers alternative/homeopathic treatments in addition to prescriptions. Office is always clean, staff is friendly. Sometimes it's a long wait, that would be my only complaint. Love this place. More